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Wednesday 21 November 2018

Disclaimer***Acura TSX V6-3.5L Technical Service Bulletin # 08-017 Date 090529

Navigation System - Set UpOperationTesting

08-017

May 29, 2009

Applies To

2009-10 TSX With Navigation System - ALL

2009-10 TSX TQI of the DVD Navigation System With Voice Recognition (Supersedes 08-017, dated April 17, 2008, to revise the information

marked by the black bars and asterisks)

REVISION SUMMARY

^ In Applies To, 2010 model year has been added.

^ Reset the AcuraLink Control Unit has been added.

BACKGROUND

This bulletin provides information for the TQI and testing of the navigation system. These topics are covered

^ Navigation System Controls

^ Voice Control System

^ Navigation System Setup at the TQI

^Reset the AcuraLink Control Unit

^ Map Coverage Areas

^ Hawaii System Setup

^ AcuraLink(TM) Real-Time Traffic Information

^ XM Weather Information

^ Ordering a DVD

For detailed information on system operation, refer to

the navigation system manual.

WARRANTY CLAIM INFORMATION

None; these procedures are considered part of the normal TQI.

Disclaimer

Navigation System Controls

Screen - All selections and instructions are displayed on the screen. This is not a touch-screen display. Information cannot be entered into the system

by touching the images or icons with your finger. To communicate with the system, use the voice control system or the interface dial. If the vehicle is

equipped with a rearview camera, the rear view is shown on the navigation system screen whenever you shift to R. Use a soft cloth and a mild

cleaner intended for eyeglasses or computer screens to clean the screen.

Lower Display - Shows the radio information, the climate control information, and the time.

MENU button - Press this button to change the display from the current screen to the Enter destination by screen. When en route to a destination,

press this button to change to the Change route by screen.

MAPGUIDE button - Press this button to display a map of your current position for casual driving. When en route, press this button to switch

between the map and the guidance or direction list screen.

INFO button - Press this button to display the menu for selecting Message, Voice Command Help, Trip Computer, Map Legend, Calendar,

Calculator, Key to Zagat Ratings, and Roadside Assistance.

AUDIO button - Press this button to display the audio screen.

AC button - Press this button to display the climate control screen.

CANCEL button - Press this button to return to the previous screen.

SET UP - Displays the setup screens to change and update information in the system.

DISPLAY MODE button (sunmoon symbols) - Switches the display between Day mode, Night mode, and OFF.

Interface DialENTER button - The interface dial moves left, right, up, down, and rotates.

^ Move the dial up and down to scroll through a displayed list one page at a time.

^ Rotate the dial to move the highlighting from one item to another in a list.

^ Push in the dial to select an item in a list once it is highlighted.

^ When a map is displayed, rotate the dial to change the map scale. Clockwise reduces the scale showing less area with greater detail. Rotating it

counterclockwise increases the scale, showing more area with less detail.

^ When the rearview image is displayed, rotate the dial to change the screen brightness level.

Voice Control System

Voice recognition is controlled by the NAVI TALK and BACK buttons on the steering wheel. This is the primary way to give commands to the

system. Using the navigation system buttons and interface dial allows the passenger to operate the system and should be considered a secondary

method for the driver.

NAVI TALK - Press and release this button to activate the voice control system. After pressing and releasing NAVI TALK, wait for the beep, then

speak the command.

NAVI BACK - This does the same function as the CANCEL button. Press this button to return to the previous display. After the previous display

appears, the system prompts you for a command, and then beeps. Press and release the NAVI TALK button to give the desired command.

The navigation system communicates through the audio speakers. When the navigation system is giving guidance instructions, it is through the front

speakers. When you are using the voice control system to give commands (by pressing the NAVI TALK or BACK buttons), the front and rear

speakers are muted.

The voice command list can be viewed or heard by pressing the INFO button and selecting Voice Command Help. A tutorial is included that

explains the operation of the voice control system. Refer to the navigation system manual for detailed information.

Improving Recognition

To help the system understand your voice commands, follow these guidelines

^ Make sure that the airflow from the NC vents does not interfere with the system microphone in the ceiling console. Place your hand over the

microphone; if you feel any airflow, adjust the vents away from the microphone.

^ Make sure the correct screen is displayed for the voice command you are giving. Refer to the navigation system manual.

^ Close the windows and the moonroof.

^ Set the fan speed to low (1 or 2).

^ After pressing the NAVI TALK button, wait for the beep, then give a voice command.

^ Give a voice command clearly, in a natural speaking voice, without pausing between words.

NOTE

^ If the system cannot recognize your voice command, speak louder or change the rhythm of your voice.

^ If you speak a command with something in your mouth, with a heavy accent, or have a high pitched voice, the system may misinterpret your voice

commands.

^ When the fan speed is in the high position, the system reduces the fan speed when you press the NAVI TALK button, but the fan could still

interfere with the microphone.

^ You must be in the driver's seat to use voice commands with the navigation system.

Navigation System Setup at the TQI

The navigation system is basically ready to use when the vehicle is delivered to the dealership. Since the system interfaces with other systems in the

vehicle, it is important to ensure that all of the systems are initialized so they will work properly for the client. To initialize the system, follow this

procedure.

1. Do the normal TQI of the vehicle, including entering the audio system anti-theft code.

2. Verify that the XMSatellite Radio dealer demo account is set up by tuning to XM stations 000, 001, 007, 009, 047, 122, 174, and 247. If you

receive these stations, the demo account is fully active.

NOTE

For 2009-10 TSXs and 2010 TSX V6s, XM Satellite Radio, XM Weather, and real-time traffic are free for the first 3 months. After 3 months,

clients must subscribe to XM radio, XM Weather, andor real-time traffic to continue receiving coverage by calling 800-852-9696, or online at

www.xmradio.com. They will need their XM radio ID (displayed when you tune to channel 0) and a credit card.

3. If the navigation diagnostic screen (shown) is displayed, do the following. If not, go to step 4.

^ Press and hold the MENU, MAPGUIDE, and CANCEL buttons at the same time until the Select diagnosis menu screen comes up. Then

release the buttons.

^ Press and hold the MAPGUIDE button for at least 15 seconds.

^ Select Complete on the screen, then select Return twice to exit the diagnostic mode.

4. Start the engine, and move the vehicle outside, away from buildings and power lines. Then enter the 4-digit security code for the navigation

system. The code is on the Navigation Anti-Theft Code card.

NOTE

If the anti-theft code card is lost, you can find the code on the iN (Interactive Network) by using the anti-theft code option and the navigation

unit serial number. To get the serial number, enter Diagnostic Mode. From the Select Diagnosis Items screen, select Detail Information &

Setting, select Unit Check, and then select ECU Info (refer to the Navigation section of the 200~10 TSX Service Manual or the 2010 TSX

V6 Service Manual), or look on the underside of the navigation unit.

^ If you cannot find the code on the iN, contact American Honda's Warranty Department.

^ If the anti-theft code does not work, try entering 0000 (four zeros) as the code. If the system accepts this, replace the navigation control unit.

5. The following instructions appear on the screen to indicate the system is initializing (determining its location from the GPS satellites). Follow the

on-screen instructions.

NOTE

The average initialization takes about 10 minutes, but it can take as long as 45 minutes. If initialization completes within 10 minutes, the display

changes to the globe screen.

6. If the system does not initialize within 10 minutes a second screen, shown below, appears. The system is still initializing but will not

automatically exit to the globe screen when the initialization is complete. Do not immediately follow the instructions on the screen. After 30

minutes, try restarting the vehicle to see if the navigation system completed the initialization. If not, follow the instructions on the screen.

NOTE

The initialization screen may appear after battery voltage to the navigation control unit has been disconnected for more than 5 minutes. If this

occurs, follow the on-screen instructions. If you are still unable to obtain GPS initialization, refer to the service manual for diagnostic

information.

7. When initialization is complete, the disclaimer screen appears. Select OK.

NOTE

Do not enter a destination yet. For the navigation system to calculate a route, it must align the current location to a mapped road (map

matching). This happens when you start driving.

8. Drive the vehicle at least a half-mile from your dealership, and find a safe place to park. Then set the map scale to 120 by turning the interface

dial clockwise.

^ Make sure the VP (vehicle position) icon moves smoothly as you drive and does not jerk from one point to another. Also make sure the icon

points in the direction the vehicle is traveling; it does not dog track or spin.

^ Make sure the VP icon smoothly follows the vehicle's maneuvers as you make turns.

^ After driving a few hundred feet on a road that is displayed on the map, the name of the road you are driving on should appear across the

bottom of the screen.

NOTE

Refer to the service manual symptom troubleshooting if the navigation system fails to map-match after the vehicle is driven for more than a

couple of miles on a displayed road.

9. With the map screen displayed, press and release the NAVI TALK button.

10. When you hear the beep, say find the nearest Acura dealer. The system should display a list of Acura dealers.

11. Turn the interface dial to highlight your dealership, then push in on the ENTER button.

12. On the Calculate Route to screen, select OK.

13. The system then calculates a route and displays it as a blue line. If you are in a rural area with unverified roads, you may see a blue vector line

pointing in the direction of your destination or a bluepink dotted line.

14. Follow the voice guidance back to your dealership. The voice guidance should work even with the audio system turned off.

15. With the map screen displayed, check the system interaction with the audio system and the lower display. Press and release the NAVI TALK

button. After the beep, say XM channel 122. The lower display should change to XM channel 122 and show CNN News.

16. With the map screen displayed, check the system interaction with the climate control system. Turn on the climate control system by selecting

AUTO. Then press and release the NAVI TALK button. After the beep, say temperature 68 degrees. The lower display should change to 68

degrees.

17. The time shown by the system should be correct; the system gets it from the GPS satellites.

For areas that do not follow daylight saving time, you may have to adjust the time settings. Go to clock adjustment in the Setup Other screen, and

set Auto Daylight to OFF.

If your dealership is located near a time zone boundary, set Auto Time Zone by GPS to OFF.

The clock then keeps the home time if the client routinely drives across the time zone boundary.

18. Press the DISPLAY MODE button to verify that the display changes between the Day, Night, and OFF modes.

19. If your dealership is located in a metropolitan area that has traffic incident or traffic flow data available (see ACURALINK REAL-TIME

TRAFFIC INFORMATION), do this

^ Select one of the traffic map scales (12-, 1-, 2-, or 5-mile scales) by rotating the dial.

^ Use the interface dial to scroll to the downtown area of your city. Freeways and other main roads should show traffic flow data as red, yellow,

or green lines for traffic flow in one or both directions on the road.

^ Small diamond-shaped traffic incident icons may be shown. If so, scroll over an icon and press in the interface dial to see the details.

^ Partially displayed traffic data does not indicate a problem with the navigation system. Traffic flow and density varies from day to day and from

one road to another. If your area has traffic, but it is not displaying on the screen, refer to the Navigation section of the applicable service

manual.

20. Press the SETUP button, or use the voice control system and say Set up. Then verify these settings

^ Volume is set to the midrange.

^ Brightness is set so the display can be seen in bright sunlight.

21. In the setup mode, select Other, then Personal Information, then Previous Destinations. Follow the screen prompts to delete all previous

destinations except your dealership.

Reset the Acuralink Control Unit

RESET THE ACURALINK CONTROL UNIT

AcuraLink is a two-way communication system between the vehicle and American Honda, using the XM satellites. It works with the vehicle's

navigation system, Hands FreeLink system, and audio system.

When the No.15 fuse is removed during vehicle shipment, the AcuraLink control unit sets DTCs. These DTCs need to be cleared during the TQI

using this procedure

1. Start the engine.

2. On the navigation system disclaimer screen, select OK by pressing the interface dial. (The interface dial is the large knob at the center of the

dashboard. It has two parts an outer knob and an inner selector. The interface dial is used to control several functions, including AcuraLink.)

3. Next to the interface dial, press and hold the MAP- GUIDE, MENU, and CANCEL buttons at the same time, until the Select Diagnosis Items

screen is displayed.

4. Turn the interface dial to highlight the Self- Diagnosis Mode icon on the screen, then press the interface dial to select Self-Diagnosis Mode.

Allow the diagnostic to run.

5. Turn the interface dial to highlight the XM (HIP) icon on the screen, then press the interface dial to select XM (HIP).

6. Turn the interface dial to highlight the XM (HIP) Diag icon, then press the interface dial to select XM (HIP) Diag.

NOTE

If the select diagnosis item menu screen does not appear, do this

^ To establish communication with the navigation system, disconnect the negative cable from the battery for 30 seconds, reconnect it, then repeat

steps 1 thru 6.

^ Because you have disconnected the battery, do this

- Reenter the audio unit anti-theft code and the radio station presets.

- Reenter the navigation system code.

- Redo the idle learn procedure.

7. Turn the interface dial to highlight the Data Reset icon. Then press the interface dial to select Data Reset.

8. Turn the interface dial to highlight the Yes icon. Then press the interface dial to select Yes.

9. Select OK by pressing the interface dial, then toggle the interface dial to the left one time.

10. Press the CANCEL button.

11. Turn the interface dial to highlight the Return icon. Then press the interface dial to select Return.

12. Again, turn the interface dial to highlight the Return icon. Then press the interface dial to select Return. This returns you to the navigation system

screen.

System Limitations

These issues could arise during the TQI or after installing replacement parts to repair the system. Refer to the navigation system manual or the quick

start guide (2009) or the advanced technology guide (2010) for basic operation.

To minimize distractions, always use the voice control system to operate the navigation system while driving. Always verify the audio and visual

route information by carefully observing roadway signs, signals, etc. Use your own good judgment, and obey traffic laws while driving.

The navigation system has these limitations

The GPS (global positioning system) satellites used by the navigation system are operated by the U.S. Department of Defense. For security

reasons, certain inaccuracies are built into the GPS. This can cause occasional positioning errors of up to several hundred feet. If the navigation

system indicates your position incorrectly, wait several seconds until it corrects itself. The system may also correct itself after you make a turn or

cross a road.

^ The routes calculated by the system may not always be what you consider to be the most direct ones. Try different routing methods to obtain the

best route. Even the direction your vehicle is pointing influences the route calculation.

^ Since businesses fail or move to new locations, some information may be inaccurate. Also, route guidance may conflict with actual road

conditions, such as street closures, construction, and detours.

^ Occasionally, the navigation system may reboot due to excess cold, heat, or shock, or from recalculating a route too many times. Rebooting does

not necessarily indicate a need for service.

^ The GPS antenna receives location information from orbiting satellites. Anything that blocks or interferes with the signal affects accuracy. The

GPS signal can be blocked or interfered with (vehicle position shown incorrectly on the map) by

- Aftermarket metallic window tinting above or to the sides of the GPS antenna.

- Aftermarket vehicle theft location systems mounted near the navigation control unit or display.

- Radar detectors, cell phones, or other aftermarket electronic accessories placed near the navigation control unit or display.

- Outside electrical interference from overhead power or trolley lines or broadcast sources.

- Tall trees or buildings near or over the vehicle. They can cause the system to show the vehicle on an adjacent street. This should automatically

correct itself when the obstruction is gone.

^ In some cases, a city name, road name, or address range may be incorrect or missing from the system. The possible causes are

- The city name may be listed under a larger metropolitan area, or as an unincorporated area. Try selecting the street name first. If it is a smaller

city in a rural area, only the main road may be shown.

- If the street name cannot be found, is shown incorrectly on the map, or is not drawn correctly, it may be because it is a new road, or it is in an

unverified area.

NOTE

See the navigation system manual for more information.

^ If the location of your dealership is shown incorrectly or needs to be changed, report it to your DPSM.

^ If the DVD door in the control unit is opened or the DVD is removed, the system will display an error message, Navigation unit door is open or

No DVD Disc is installed. Please check system.

^ Scratches or fingerprints on the surface of the DVD can cause system errors. Always handle the DVD by its edges. A DVD with a white label

(Canadian vehicles may have a gray label) is used for this system. It cannot be interchanged with a DVD from a different vehicle that has a

different-colored label.

MAP Coverage Areas

The map database covers the 48 contiguous U.S. states, Hawaii, and parts of southern Canada. Coverage for the U.S. contains accurately mapped

(verified) metropolitan areas and less accurate (unverified) rural coverage. In Canada, the database covers major metropolitan areas and major roads

connecting those metropolitan areas. Coverage extends to about 100 miles from the U.S. border. A gray DVD that provides coverage for northern

Canada is also available for purchase (see ORDERING A DVD).

Map Types

The maps on the screen contain verified roads and unverified roads.

Verified roads have been driven by the database vendor. Information about the road's average speed, turn restrictions, or whether it is a one-way

street are contained in the navigation system. Roads within metropolitan areas (detailed coverage), interstate freeways, and major roads connecting

cities are typically verified. They can be recognized on the screen (daytime setting) as the darker colored roads.

Unverified roads may be found in rural areas. The information about these roads may have inaccuracies. Therefore, they are shown for reference

only. They can be recognized on the screen (daytime setting) as a light brown color.

Guidance in unverified areas depends on the setting for Unverified routing made during setup. If the setting is OFF, you will see a dotted blue vector

line pointing to your destination when driving in an unverified area. You will have to manually choose roads from the map to get to your destination.

If the setting is ON, you will see a bluepink route line and receive route guidance. Pop-up cautionary boxes appear while on the route to alert you

when entering unverified areas.

NOTE

This feature is set to OFF from the factory.

Detailed Coverage

Many cities and metropolitan areas are fully mapped.

Detailed map coverage includes

^ Roads with names

^ Service roads without names that serve as access to rest areas along motorways

^ Main paved roads without names that are within or lead to included polygons (places such as large shopping centers, universities, golf courses,

parks, etc.)

^ Paved roads without names that are used only by public vehicles

^ Ferry connections for automobiles via rail or boat

^ Walkways with names and addresses

^ Undefined traffic areas with more than 10,800 square feet

^ Ramps, roundabouts, special traffic figures, turn lanes, and U-turn lanes

^ Service roads

^ Pedestrian streets and pedestrian zones For a list of current detailed coverage areas by country and stateprovince, refer to the navigation system

manual or www.acuranavi.com. Under Find Updates, use the pull-down menu to select the vehicle Model and Year, then select the Map Coverage

tab.

Non-Detailed Coverage

Cities and towns in the non-detailed map coverage area may have incomplete mapping. Only major federal, state, and county roads leading to and

through these cities and towns are mapped. Verified roads are shown in black. All other streets are unverified and are shown in light brown. If you

see an asterisk () next to the city name

^ Streets may be missing completely, or shown in the wrong location.

^ Street address information may be unavailable, and you may be prompted to use the map to locate your destination.

^ Streets may be named incorrectly, or have no name (unnamed road).

Guidance in unverified areas depends on the setting for Unverified routing made during setup. See Driving to Your Destination in the navigation

system manual for more information.

Hawaii System Setup

The white navigation DVD contains maps for the 48 contiguous states, parts of southern Canada, and Hawaii. If the vehicle is sold in Hawaii or

relocated from the mainland to Hawaii, you must change the map coverage so the applicable maps are displayed.

1. Press and hold the MENU, MAPGUIDE, and CANCEL buttons at the same time. The display changes to the main diagnostic menu.

2. Select Detail Information & Settings.

3. Select Coverage area. Then select either Hawaii or US coverage. The system may reboot.

4. Start the vehicle, and move it to an open area so the system can acquire a GPS signal.

5. After the system has initialized, do the map matching by driving the vehicle on a road until the road name appears at the bottom of the map

screen.

NOTE

^ If a vehicle is relocated from Hawaii to the mainland, you must change the Coverage area to US.

^ When you change the coverage area, any previous destinations, address book, and other system settings are changed to the factory defaults.

^ XM Satellite Radio is not available in Hawaii, so there is no AcuraLink coverage.

Acuralink Real-Time Traffic Information

Current traffic information can be displayed by the system in many metropolitan areas. Information is displayed as traffic flow bands of different

colors on selected roads, or as diamond-shaped icons.

The amount of traffic coverage varies considerably from city to city. Go to www.acura.comrealtimetraffic, select Real-Time Traffic on the TSX,

then select the highlighted AcuraLinkReal-Time Traffic in the text under the navigation screen image, then select Coverage Areas to get an

up-to-date list of the current cities with traffic coverage, and the actual roads covered within each city. The link also provides a demonstration of the

system that explains the meaning of traffic flow color bands, and incident icons displayed on the map.

Incident icons indicate accidents, construction, or weather-related incidents

NOTE

Make sure the system work by checking the icons and traffic flow on the map screen. Do not to confuse weather incident icons (yellow diamond)

with weather icons (blue or black square).

XM Weather Information

XM Radio now offers XM weather that shows current local weather as weather icons on the map screen. These are different from weather related

traffic incident icons. The weather icons are

You can also see weather warnings. Say or select Warning Map. The display changes to show weather warnings for the selected area.

Ordering A DVD

Replacement DVDs can be ordered online at Under Find Updates, use the pull-down menu to select the vehicle Model and Year. You can also call

the Acura Navigation Disc Fulfillment Center. Both methods require a credit card.

The DVD for this model has a white label and cannot be ordered through the parts system. The following DVDs will not work in this navigation

system

^ Earlier model navigation DVDs (black label)

^ Map software programs manufactured by other companies

^ DVD movies or DVDs containing audio recordings Updated DVDs are usually available for purchase in the fall of each year. They may contain

the following

^ Enhanced maps and points of interest (POI) coverage

^ Fixes for minor software bugs

^ Additional features

NOTE

^ Map matching must be done any time the DVD is removed or replaced.

^ Always order navigation DVDs on an as-needed basis. During a typical model year, each color DVD may undergo half a dozen software only

version upgrades to fix minor issues on some or all models the DVD supports. This is normal. Usually, only the letter at the end of the version

number changes, while the database (maps and POIs) remains unchanged.

^ Never promise your clients future free updates. There are no free programs for updating the navigation DVD. The online DVD order site

provides information when an update for a particular DVD is available.

Disclaimer***Acura TSX V6-3.5L Technical Service Bulletin # 11-008 Date 110322

Body - Front Grille Lower Moulding PeelingBlistered

11-008

March 22, 2011

Applies To

2009-10 TSX - ALL

2009-10 TSX Front Grille Lower Molding Peels, Wrinkles, or Blisters

SYMPTOM

The front grille lower molding peels, wrinkles, or blisters.

PROBABLE CAUSE

The primer on the molding did not bond properly.

CORRECTIVE ACTION

Replace the grille lower molding. Replace the A (Acura) emblem if needed.

PARTS INFORMATION

A (Acura) Emblem PN 75700-TL2-A00

Front Grille Lower Molding PN 71123-TL2-A00

Push Nut (two required) PN 90672-SW5-003

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Operation Number 8131D7

Flat Rate Time 0.6 hour

Failed Part PN 71123-TL2-A00

Defect Code 02502

Symptom Code 08601

Skill Level Repair Technician

REPAIR PROCEDURE

NOTE

^ Take care not to scratch the grille, the front bumper, or the body.

^ Wrap a flat-tip screwdriver with tape to prevent damage when prying on the bumper clips.

^ Put on gloves to protect your hands.

^ Have an assistant help you when removing and installing the front bumper.

^ Release each clip by prying up at the center pin of the notch.

Removal

1. Remove the front grille cover

^ Detach the clips.

^ Pull the rear edge of the cover over the hood edge cushions, then slide the entire cover rearward to release it from the groove in the front

grille.

^ Lift the cover over the hood latch handle through the hole in the cover.

2. Remove the front bumper by removing the screws and detaching the clips.

3. Pull on the bumper at both wheel arch areas to release it from the hooks on the side spacers.

4. With the help of an assistant, pull the bumper out to release the hooks from the upper beams.

5. With the help of an assistant, disconnect the fog light connectors while holding the bumper, then remove the bumper.

6. Remove the grille by removing the screws, detaching the clips, and releasing the hooks and ribs from the bumper.

7. Remove the A emblem from the front grille molding.

8. Remove the front grille molding by removing the screws, releasing the hooks (six places) from the grille base, and releasing the projections (five

places) from the hood center seal.

9. Remove the screws. Pull out the front grille lower molding to release the hooks from the front grille base. Detach the tabs holding the hood seal,

then remove the front grille lower molding.

Installation

NOTE

^ Make sure the tabs on both moldings engage the hood center seal securely.

^ Push all hooks and clips into place securely.

^ If any clips are damaged or stress-whitened, replace them with new ones.

10. Reattach the tabs holding the hood seal, then install the new front grille lower molding with the original screws.

11. Install the front grille molding.

12. Attach the new A emblem using new push nuts.

13. Reattach the grille to the bumper.

14. With the help of an assistant, reconnect the fog light connectors, and reattach the bumper to the vehicle. Make sure the bumper securely engages

the hooks on both the upper beam and the side spacers securely on each side.

15. Reinstall the front grille cover over the hood edge cushions and the hood latch handle. Reinstall the clips.

Tuesday 20 November 2018

Disclaimer***Acura RL V6-3.7L Technical Service Bulletin # 06-001 Date: 130409

Audio, Navigation, RES - Warr. Exchange/Non-Warr. Repair

06-001

April 9, 2013

Applies To:

1998 and Later Models - ALL

Audio, Navigation, and RES Unit In-Warranty Exchange and Out-of-Warranty Repair

(Supersedes 06-001, dated September 8, 2012, to revise the information marked by asterisks)

191

REVISION SUMMARY

*Under OUT-OF-WARRANTY REPAIR (AUDIO, NAVIGATION, AND RES UNITS PRODUCED IN 1998 OR LATER), a phone number was

changed in step 9.*

COVERAGE

This bulletin applies to all Acura audio units, CD players/changers, cassette tape players, navigation units, and rear entertainment system (RES)

units, both in warranty and out of warranty.

COMPONENT REPLACEMENT POLICY

Use only remanufactured components for warranty repairs on client vehicles. Follow the warranty information and procedures given in this service

bulletin and in Parts Information Bulletin B06-0001, Audio, Navigation, and RES Unit Warranty Exchange Program.

^ Remanufactured audio, navigation, and RES units are not available for non-warranty repairs.

^ Use new components to repair new, unsold vehicles.

^ A new component may be used to repair a client's vehicle under warranty only if the remanufactured component is currently unavailable from

American Honda.

^ You must receive authorization from your District Parts and Service Manager (DPSM) before ordering a new component.

^ For vehicle service contract (VSC) and certified used car (CUC) repairs, call.

WARRANTY CLAIM INFORMATION

The normal warranty applies.

IN-WARRANTY DIAGNOSIS

Service Consultant:

1. Interview the client to get as much information as possible, such as where and when the problem occurs. This information is vital in helping you

determine if the audio, navigation, or RES system is operating normally or if a problem exists. Write the complaint on the repair order.

NOTE:

For CD/DVD-related problems, verify if the client used discs with adhesive labels.

Service Technician:

2. Print the appropriate system worksheet from an

Interactive Network (iN) workstation.

^ From the iN main menu, click on SERVICE.

^ Click on ISIS (Service Publications).

^ Click on Technical Library.

^ Select the model and the model year, then click on Job Aids.

^ Click on Audio System Worksheet, Navigation System Worksheet, or Rear Entertainment System Worksheet.

192

3. Duplicate and confirm the problem using the client information written on the repair order, or have the client demonstrate the problem. Write

your results on the worksheet.

Using the SYMPTOM TROUBLESHOOTING INDEX or the DTC INDEX (if applicable) in the applicable service manual, find the symptom

that matches the client's complaint, and follow the diagnostic procedure:

^ Refer to the appropriate section in the service manual, or

^ From the iN main menu:

- Click on SERVICE.

- Click on ISIS (Service Publications).

- Click on SEARCH BY VEHICLE.

- Select the model and model year, and enter keyword AUDIO, NAVI, or RES, and the DTC (if applicable).

- Select the appropriate service bulletin, ServiceNews article, or symptom troubleshooting from the list.

4. Repair the vehicle according to your diagnosis, then confirm the repair by trying to duplicate the client's original complaint, or check to see if the

DTC returns:

^ If the problem is gone, return the vehicle to the client.

^ If the problem is still there, go to step 5.

5. Replace the unit with a remanufactured unit:

^ For warranty repairs, go to the IN-WARRANTY EXCHANGE procedure.

^ For vehicle service contract (VSC) and certified used car (CUC) repairs, call.

^ For goodwill repairs, contact your DPSM.

IN-WARRANTY EXCHANGE

Service Technician:

NOTE:

^ Use the iN to order a remanufactured audio, navigation, or RES unit. Do not call the Remanufactured Parts Dealer Service Group.

^ A Tech Line reference number is not required to submit the order. Check Yes, and enter the Reference Number only if there is a pre-existing

Tech Line contact.

1. Go to an iN workstation. From the iN main menu, click on SERVICE, then Remanufactured Parts, then Audio Order.

2. Select the model, year, and keyword AUDIO, NAVIGATION, or RES, then click Search.

3. Review the publications applicable to the problem. If you cannot repair the problem, go to step 4.

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4. Click on Audio Order. Enter the VIN and mileage, and click Submit to view the Warranty Audio Order form.

5. Use your completed system worksheet to help you answer the questions on the Warranty Audio Order form.

Screen # 2 of the form contains the problem description, condition information, and shared functions. Fill this section out with as much

information as possible. Select one part number from the list provided, then click on Submit. It is your responsibility to ensure that the correct

part number is selected based on color and application information.

NOTE:

Once you submit your order, you can track it using the Warranty Audio VIN Inquiry screen on the iN. For details, see WARRANTY AUDIO

ORDER PROGRAM FREQUENTLY ASKED QUESTIONS.

6. You will receive a remanufactured unit packed in a reusable shipping box. Save this box and the packing materials.

You must return the failed core in this box. Otherwise, your dealership risks being billed a core loss charge, ranging from $800 to $2,500,

depending on the unit.

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7. Remove the failed audio/navigation/RES unit:

^ Refer to the appropriate component section of the service manual, or

^ Online, enter keyword AUDIO, NAVI, or RES. Select the appropriate removal procedure from the list.

8. Install the remanufactured unit:

^ Refer to the appropriate component section of the service manual, or

^ Online, enter keyword AUDIO, NAVI, or RES. Select the appropriate installation procedure from the list.

9. If the remanufactured unit has a shipping cover and shipping screws, make sure you transfer them to the failed unit being returned. Also be sure

to transfer all the mounting brackets to the replacement unit. Failure to do this may result in dash squeaks and rattles.

NOTE:

If the client's media (CD, CD magazine, DVD, DVD-A, cassette tape, etc.) is stuck in the unit, leave it there for these reasons:

^ The manufacturer needs it for diagnosis and testing.

^ Any failed core that is returned disassembled is considered an unusable core. Client media (CDs, CD magazines, DVDs, DVD-As, cassette

tapes, etc.) will be properly removed by the supplier at the point of tear down and inspection of the failed unit, and mailed to your dealer.

Make sure the failed core is not disassembled! If the core is disassembled, your dealership will be debited a core loss charge ranging from $800

to $2,500, depending on the unit.

10. Put the failed core in the same box that the remanufactured unit came in.

NOTE:

If you do not return the failed core in this same box, your warranty claim will be debited and the core will be sent back to your dealership.

Parts Manager:

11. The Warranty Audio Order form you submitted stays on the iN for 60 days. Print a copy to put in the box with the core:

^ From the iN main menu, click on SERVICE.

^ Click on Transactions.

^ Click on Search, and enter a date range.

^ Click on Filtered by Service.

^ Under Transaction Description, click on Audio Order, then go back to the top of the page and click on Search.

^ Scroll down to the appropriate VIN, then select it to view the form.

^ Review the form, then click on the printer icon.

12. Print a copy of the Core Return Update Acknowledgement to put in the box with the core:

^ From the iN main menu, click on PARTS.

^ Click on Returns and Surplus.

^ Click on Core Returns.

^ Select the appropriate VIN to view the Core Return Acknowledgement screen.

^ Review the form, then click on the printer icon.

13. Put the Warranty Audio Order form and the Core Return Update Acknowledgement into the core return box with the failed core.

NOTE:

If you return a failed core without the proper forms, your warranty claim will be debited and the core will be sent back to your dealership.

14. Ship the failed core to the appropriate location by using the prepaid shipping label that came with the remanufactured unit.

NOTE:

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For information on penalties for returns after 30 days, see PIB B06-0001, Audio, Navigation, and RES Unit Warranty Exchange Program.

WARRANTY AUDIO ORDER PROGRAM FREQUENTLY ASKED QUESTIONS

Question: When do I use the warranty audio order program?

Answer: Use the program when you are replacing an audio, navigation, or RES unit under warranty (including goodwill) that has an internal failure.

NOTE:

The client's media (CD, CD magazine, DVD, DVD-A, cassette tape, etc.) is removed by the supplier at tear down and inspection of the failed

unit and mailed to your dealership.

Any failed audio/navigation/RES unit core that is returned disassembled is considered an unusable core, and your dealership will be issued a core

loss charge ranging between $800 and $2,500.

Remanufactured audio/navigation/RES units are not available for non-warranty repairs.

New components should be used to repair new, unsold vehicles.

A new component may be used to repair a client's vehicle only if the remanufactured component is currently unavailable from American Honda.

Your DPSM must authorize ordering a new component.

Question: How do I order a remanufactured audio, navigation, or RES unit?

Answer: For a warranty replacement, see IN-WARRANTY EXCHANGE.

For a goodwill repair, contact your DPSM.

For a non-warranty repair, see OUT-OF-WARRANTY REPAIR.

Question: What if it is a VSC or CUC replacement? Answer: For vehicle service contract (VSC) and certified used car (CUC) repairs, call.

Question: Who do I call for questions on the warranty audio order program?

Answer: For administrative questions, call the Remanufactured Parts Dealer Service Group.

Question: Who do I call if I need help diagnosing the problem or if I have technical questions about the unit?

Answer: If you cannot find the answers in the appropriate service manual, service bulletins, or ServiceNews articles on iN, create a Tech Line access

code, then call Tech Line:

1. From the iN main menu, click on SERVICE.

2. Click on ISIS (Service Publications).

3. Click on Search by Vehicle.

4. Select the model and year, and enter keyword AUDIO, NAVI, or RES, then click Search.

5. Review the displayed publications. If you cannot find the answer in any of these publications, click on Tech Line Help.

6. The Tech Line access code screen appears. Fill in all the required fields, then click on SUBMIT.

7. Call Tech Line at 800-228-7210. Have the access code ready.

Question: Do I need a Tech Line reference number to order a remanufactured audio, navigation, or RES unit?

Answer: No.

Question: What year and model audio/navigation/RES unit can I order through the warranty audio order program?

Answer: Most current models are available through the vehicle's standard warranty period. If your application is not available, you will receive a

message instructing you to call the Remanufactured Parts Dealer Service Group.

Question: How can I track my order once I submit it?

Answer: To track your order, go the Warranty Audio Order VIN Inquiry screen on the iN.

1. From the iN main menu, click on PARTS.

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2. Click on Parts Ordering.

3. Click on Order Status Inquiry.

4. Enter a date in the All Orders Accepted Since box, select Order Status Inquiry for Cores/VIN, then click on Submit.

The Order Status Inquiry Acknowledgement screen appears, listing orders by Reference No, Core Type, VIN, Shipper, Ship Date, Qty, Reman

Serial No, Status, and Techline Ref No.

The status of your order is displayed by one of these codes:

Codes generated by RPO Tech Line:

^ PEND - Your order is waiting to be processed by RPO Tech Line.

^ HOLD - Your order is waiting for additional dealer diagnosis.

^ ERR - Your order caused an error; call.

^ DENY - RPO Tech Line denied your order call.

^ APPR - RPO Tech Line approved your order and forwarded it to AHM Parts.

Codes generated by AHM Parts Operations:

^ BO/TOS - Your order is on back order or is temporarily out of stock.

^ CAN/BOC - Your order has been cancelled contact your assigned parts center.

^ ALO/BOA - Your order has been allocated, but not released for shipment.

^ REL/BOR - Your order has been shipped.

^ INV - Your order has been invoiced to your dealer parts account.

If you see an AHM Parts Operations status code not listed above, contact your facing parts center analyst.

CORE RETURN INFORMATION

Service Technician:

1. If the client's media (CD, CD magazine, DVD, DVD-A, or cassette tape) is stuck inside the failed unit, fill out a Customer Media Return Label

(reorder number Y0325), and attach it to the unit. The manufacturer will remove the media, and mail it back to your dealership.

2. Use the prepaid shipping label. Each audio supplier provides a prepaid shipping label with the remanufactured audio unit.

Return the core using this label to ensure that it is received at the appropriate location for credit. Use the prepaid shipping labels to return audio

cores to authorized locations only; do not use them for any other purpose. If you need additional prepaid shipping labels, contact

Remanufactured Parts Operations.

^ Complete the shipping label with your dealership information.

^ Pack one audio unit per box, and use a separate shipping label for each one.

^ On the line requesting Your Internal Reference Information, enter YOUR DEALER NUMBER and the WARRANTY CLAIM NUMBER.

3. On the repair order, write down the warranty claim number, the original part number, the serial numbers from both the failed and remanufactured

units, and the return tracking number.

4. Ship the failed unit in the same box the remanufactured unit came in. Make sure you include this required paperwork:

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^ A copy of the Core Return Update Acknowledgement from the iN.

^ A copy of the Warranty Audio Order form from the iN.

NOTE:

When the failed unit arrives at the remanufacturing center, your warranty audio order will be updated to indicate that the core was received.

For information on penalties for returns after 30 days, see PIB B06-0001, Audio, Navigation, and RES Unit Warranty Exchange Program.

OUT-OF-WARRANTY REPAIR (AUDIO, NAVIGATION, AND RES UNITS PRODUCED IN 1998 OR LATER)

NOTE:

^ If you are making a repair or exchange because of a service campaign, do not use OUT-OF-WARRANTY procedures. Refer to

IN-WARRANTY EXCHANGE for more information.

^ For Client-Pay Remanufactured Audio Program information, see PIB B12-0003, Client-Pay Remanufactured Audio Program.

Service Consultant:

1. Work with the Parts Manager to contact the manufacturer for a repair cost estimate, plus shipping, before sending them the failed unit. Then,

give your client a copy of the estimate for removing and replacing the unit, the shipping cost, and the cost for repairing the unit.

2. Obtain an Out-of-Warranty/New Replacement component repair form, and complete the Service Consultant's section. To obtain the form, do

this:

^ In ISIS, click on Technical Library, select the model and year, then click on Job Aids.

^ Select the applicable form from the list, and print it out:

- Out-of-Warranty/New Replacement Audio System Component Repair Form

- Out-of-Warranty/New Replacement Navigation System Component Repair Form

- Out-of-Warranty/New Replacement Rear Entertainment System Component Repair Form

Service Technician:

3. Remove the failed unit:

^ Refer to the appropriate component section of the service manual, or

^ Online, enter keyword AUDIO, NAVI, or RES, and select the appropriate removal procedure from the list.

NOTE:

If the client's media (CD, CD magazine, DVD, DVD-A, cassette tape, navigation DVD, etc.) is stuck in the unit, leave it there. The

manufacturer will remove and return it.

4. Complete the Technician's section of the Out-of- Warranty/New Replacement component repair form.

Parts Manager:

5. Complete the Parts Manager's section of the Out-of-Warranty/New Replacement component repair form. Make sure you include your name,

department, and dealership phone number on the form.

6. Identify the manufacturer. Units sent to the wrong manufacturer may not be shipped back within the usual 5-7 days.

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^ Look for the number code on the face of the unit.

^ If the unit has no number code on its face, check the label on the unit housing, and compare the first two or three letters of the radio reference

number (or audio unit model number) to this list:

Alpine - BN, BB, HF, MF, MN, BV, RD, RG, BN, FAH, MU, CD, CM, MC, MD, MT, MF

Clarion - PH

Fujitsu Ten - CE, SD

Panasonic

- Audio: CAH, CO, CR, RM

- RES Display: CY, CN, CV, TR, CX, CY

- DVD Player: CN, CX

Pioneer-AV, CD, DE, DV, FHM, FX, GE, KEH

Mitsubishi

- RES Display: ED

- DVD Player: DV

If you still can't locate the radio reference

number or audio unit model number, call

Remanufactured Parts Operations.

7. Complete the required paperwork:

^ If you are paying by credit card (Visa or

MasterCard only): Fill in these fields on the

component repair form:

- Credit card number

- Credit card expiration date

- The name as it appears on the credit card

- Signature (authorized card holder)

- Phone number

- Authorized charge amount

NOTE:

If you send in a failed unit without a check, with a check listing the wrong estimated amount, or with incomplete credit card information,

the manufacturer may send it back to you unrepaired, or they may repair it and send it back to you C.O.D.

^ If paying by check: Make a dealership check out to the manufacturer for the cost of repair and return shipping. Make sure to include the

check number on the form.

NOTE:

For all Panasonic products, make your check out to Komtec Electronics. For all products sent to Clarion Factory Service Center, make

your check out to Clarion.

^ Print two copies of the completed Out-of-Warranty/New Replacement component repair form. Keep one copy with the repair order, and

include the other copy with the failed unit when you send it to the manufacturer.

8. Carefully pack the failed unit and the paperwork in a suitable box, and label the box clearly. You are responsible for lost or damaged units; keep

all shipping documents and insurance receipts.

9. Ship the failed unit to the appropriate manufacturer via UPS.

Alpine Electronics of America

199

c/o Standard Radio Engineering Corp.

2012 Abalone Ave., Unit D

Torrance, CA 90501

800-421-2284, Ext. 860304

Bose Corporation

Automotive Systems Division-Service

Framingham, MA 01701-9168

800-231-2673

Clarion Factory Service Center

241 Beaver Rd.

Walton, KY 41094

800-347-8667

(Make checks payable to Clarion)

Fujitsu Ten

19600 S. Vermont Ave.

Torrance, CA 90502

800-237-5413

FTH Group Inc. (Kenwood Accessory Parts)

16685 E. Johnson Dr.

City of Industry, CA 91745

626-333-2435

(You must get an RMA authorization number

from www.fthgroupinc.com; from the home

page, select Consumer Products)

Komtec Electronics (Panasonic)

7221 Orangewood Avenue

Garden Grove, CA 92841

714-903-3300

(Make checks payable to Komtec Electronics)

Mitsubishi Electric Automotive America, Inc.

15603 Centennial Drive

Northville, MI 48168

*734-455-4622*

Pioneer Electronics Service, Inc.

1925 E. Dominguez St.

Long Beach, CA 90801

800-553-3756

Visteon

c/o Model Electronics

615 E. Crescent Ave.

Ramsey, NJ 07446

800-433-9657

(Visteon offers an open line of credit. Call their

800 number to establish an account.)

NOTE:

^ The manufacturer will repair the unit and ship it back within 5-7 working days, via UPS ground prepaid or 2nd Day Air (whichever you

requested). Do not forget to include the shipping cost in your dealership payment. Units damaged by misuse or mishandling cannot be

shipped back within the usual 5-7 days.

^ Each manufacturer's guarantee for the repair differs. To confirm the repair guarantee, contact the manufacturer using the phone number listed

above.

10. To check on the status of your repair order, call the manufacturer.

NOTE:

A damaged unit may need extra repair. If so, the manufacturer will call you with an estimate of any added charges.

^ If you accept the estimate, either authorize the increased amount to be applied to the credit card payment, or mail a dealership check for the

additional amount to the manufacturer, or have the manufacturer ship the unit back to you, and you pay the difference upon arrival (C.O.D.).

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^ If you reject the estimate, the failed unit will be returned to you along with a refund. However, you will be charged $30.00 (C.O.D.) for

diagnosis, shipping, and handling. The unit will be shipped back to you, via UPS Ground.

If your client has any further questions or concerns, have them call Acura Client Relations.

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202

COMPLETING THE OUT-OF-WARRANTY/NEW REPLACEMENT AUDIO SYSTEM COMPONENT REPAIR FORM

Monday 19 November 2018

Disclaimer***Acura TSX V6-3.5L Technical Service Bulletin # 09-016 Date 120522

Body - Windshield Side Trim Retainer Is Loose

09-016

May 22, 2012

Applies To

2010-12 TSX - ALL

Windshield Side Trim Retainer Is Loose

(Supersedes 09-016, dated January 12, 2012, to revise the information marked by the black bars and asterisks)

REVISION SUMMARY

^ In Applies To, 2009 models were removed, and 2012 models were added.

^ Under PARTS INFORMATION, more windshield side trim part numbers were added.

CORRECTIVE ACTION

Remove both windshield side trim pieces, and replace any retainers that are loose or missing. Then, reinstall the trim pieces.

PARTS INFORMATION

TOOL INFORMATION

KTC Trim Tool Set TN SQJATP2014

REQUIRED MATERIALS

Konishi Bond SL211B PN 08713-0008

(one tube repairs about two vehicles)

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Failed Part PN 91573-TL0-E01

Defect Code 06201

Symptom Code 06101

Skill Level Repair Technician

NOTE

Do not submit the Konishi Bond as a replacement part. Please submit under materials. Since one tube of Konishi Bond repairs two vehicles,

the cost of the material should equal 12 of the dealer net cost.

REPAIR PROCEDURE

NOTE

^ The bridges on the windshield side trim may break when removing the trim.

^ Make sure not to break the bottom clip retainer tabs so the trim can be reused.

^ Allow the adhesive to cure for a minimum of 24 hours before removing the tape from the vehicle.

^ Advise the client not to wash the vehicle for at least 24 hours.

^ To watch a video demonstration of this procedure in Tech2Tech.

1. Starting at the top, work your way down to remove the windshield side trim from the retainers using the appropriate KTC trim tool.

NOTE

Make sure you do not damage the rubber seal on the windshield side trim.

2. Slide the trim up to release it from the bottom clip.

3. Inspect the bottom clip retainer tabs on the windshield side trim.

^If the bottom clip retainer tabs are broken or stress whitened, discard the trim and use a new windshield side trim to complete the repair, then go

to step 9.

If the bottom clip retainer tabs are OK, go to step 4.

NOTE

The new windshield side trim comes with new retainers and a bottom plastic clip.

4. Inspect the trim for retainers. If any retainers are attached, bend the tabs out to remove them from the trim.

5. Inspect the windshield side trim for broken or cracked bridges. If a bridge is broken or cracked, use diagonal cutters and trim it as shown.

6. Remove the plastic bottom clip on the vehicle by turning it 90 degrees. If the bottom clip is damaged or stress-whitened, replace it.

7. Reinstall the plastic bottom clip onto the windshield side trim. Make sure the projection on the clip

8. Clean the trim with a shop towel dampened with 3M general purpose cleaner or isopropyl alcohol. Keep oil, grease, and water from getting on

the bonding surface.

9. Inspect the retainers on the vehicle

If any retainers are missing or loose, go to step 11.

If any retainers are firmly attached to the A-pillar, remove any plastic trim pieces from them with a flat-tip screwdriver. Go to step 10.

10. Bend the tabs on the retainers back into place as shown.

11. Remove any loose retainers or adhesive from the body

^ Using a heat gun, heat the retainer or adhesive to 212锟斤拷-248锟斤拷F (100-120锟斤拷C). Avoid damaging the paint by applying heat gradually.

^ Use a plastic scraper to remove the loose retainer or glue from the body.

^ Be careful not to scratch the body.

^ While applying heat, use the plastic scraper to remove any double-sided tape that may be stuck to the A-pillar.

12. Clean the bonding surface on the body with a shop towel dampened with 3M General Purpose Adhesive Cleaner or isopropyl alcohol. After

cleaning, keep oil, grease, and water from getting on the bonding surface.

13. Cut the Konishi Bond applicator tip to a diameter of 6 mm.

14. Apply a thin layer of Konishi Bond to the entire bonding surface on each new retainer as shown.

15. Install the new retainers in the locations where the

original retainers were removed, and allow the Konishi Bond to cure for 15 minutes before going to the next step.

16. As a guide, lay the windshield side trim down next to the retainers before applying the Konishi Bond.

17. Starting at the bottom, apply a bead of Konishi Bond between each retainer, and into any retainer where the windshield side trim bridge location

was cut out. Make sure the bead is at least 5 mm high.

NOTE

Konisihi Bond adhesive begins curing with exposure to moisture in the atmosphere. Do step 18 immediately after applying the adhesive. Do

not apply Konishi Bond into any retainer where the bridge is still intact on the windshield side trim.

18. Starting at the top, position the windshield side trim to align the top retainer between the trim alignment ribs. Firmly press the trim into the

retainers and bottom clip hole until they click into place.

NOTE

^ The trim will click into place only where the bridge on the trim is intact.

^ If you don't confirm that the windshield side trim has clicked into place, you may get a comeback.

19. Secure the trim with low-tack masking tape as shown.

20. Repeat steps 1 thru 19 on the other side.

NOTE

^ Allow the adhesive to cure a minimum of 24 hours before removing the tape from the vehicle.

^ Advise the client not to wash the vehicle for at least 24 hours.

^ To prevent the remaining Konishi Bond adhesive from curing in the tube, squeeze the tube from the bottom to remove any air before

Disclaimer***Acura RL V6-3.7L Technical Service Bulletin # SN061000-04 Date: 061001

A/T - Whining Noise Information

Whiny A/T? Consider This Before Ordering a Reman

Got a vehicle in your shop for a whiny A/T? Before you go off and order a reman unit, you need to consider a few things first. Our reman center has

found that 30 to 40 percent of the failed A/Ts returned for noise problems turned out being NTF after inspection.

To avoid unnecessary A/T replacement, here are some general front-wheel-drive facts you need to think about as you troubleshoot:

^ Front-wheel-drive vehicles have a transaxle instead of a conventional A/T with a rear differential. The transaxle combines A/T and differential

gears, shafts, and bearings into a compact package that's mounted right next to the passenger compartment. Because the transaxle is so close to

the passenger compartment, the noise from the transaxle is more evident than the noise from a conventional A/T with a rear differential.

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^ Front-wheel-drive vehicles can transmit wheel bearing, tire, and transaxle noises into the passenger compartment more readily than vehicles with

rear wheel drive. Test-drive both your client's vehicle and an identical known good vehicle for comparison. Some noises can take up to 20 miles

of highway-speed driving to duplicate, so hang in there and be patient. If the noise level is the same in both vehicles, don't bother ordering a

Sunday 18 November 2018

Disclaimer***Acura TSX V6-3.5L Technical Service Bulletin # 08-035 Date 120706

Navigation - DVD Rear ErrorNo Route DisplayedDVD Scratched

08-035

July 6, 2012

Applies To

See VEHICLES AFFECTED

DVD Read Error, or No Route Displayed, and Navigation DVD Is Scratched

(Supersedes 08-035, dated June 11, 2010, to revise the information marked by the black bars and asterisks)

REVISION SUMMARY

Under VEHICLES AFFECTED, the 2010 TSX model

information was changed.

SYMPTOM

One or more of the following symptoms are present

^ The message DVD read error (incorrect DVD disc) please consult your dealer, or DVD disc reading error (unformatted), please consult your

dealer, appears on the display.

^ After entering an address, the navigation system does not display a route or freezes up.

^ The navigation DVD or compass CD is scratched.

PROBABLE CAUSE

The navigation DVD unit (or compass CD unit - RL only) is scratching the disc with circular scratches, scuffs, or arcs about 6 to 12 mm from the

outer edge of the disc (see images).

VEHICLES AFFECTED

NOTE

This bulletin does not apply to vehicles with an HDD-based navigation system.

CORRECTIVE ACTION

Replace the navigation unit (or the compass unit), the

navigation DVD (or compass CD), or both.

PARTS INFORMATION

For information on navigation unit ordering, see Service Bulletin 06-001, Audio, Navigation, and RES Unit In-Warranty Exchange and Out-of

Warranty Repair.

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Failed Part PN 39546-SEP-A51

Defect Code 03217

Symptom Code 03272

Skill Level Repair Technician

DIAGNOSIS

NOTE

If a disc is damaged by something other than the navigation or compass unit, like rough handling by the client, disc replacement is not covered

by warranty.

1. Eject the disc from the navigation or compass unit.

Refer to the applicable service manual, or online, enter keywords NAVI DVD for location and instructions on ejecting the disc.

2. Check that the disc is the correct color and version for the vehicle. Refer to Service Bulletin 05-018, Navigation System Information and DVD

Information and Inspection, for more information. If the disc is not the correct base version or higher, replace it and retest.

NOTE

The RL compass model uses a similar looking CD. If you replace it with a DVD, you will see a DVD read error message.

3. Check the read surface of the disc for circular scratches, scuffs, or arcs.

NOTE

If there is damage on the disc but not circular scratches, scuffs, or arcs, (damage not caused by the navigation unit) you may need to replace

the disc, but not the navigation or compass unit.

Does the disc have circular scratches, scuffs, or arcs

Yes- Go to REPAIR PROCEDURE.

No - Do the update procedure in Service Bulletin 07-022, Navigation Software Updates for Daylight Saving Time (DST), DVD Read Error

Message, and Other Listed Symptoms. If the problem still does not go away, suggest to the client that they replace the disc and retest.

REPAIR PROCEDURE

1. Replace the navigation unit or compass unit

^ Refer to the Navigation section of the appropriate service manual, or

^ Online, under Search by Vehicle, enter keywords NAVI REMOVE and select Navigation Unit RemovalInstallation (With Navigation) from

the list.

NOTE

Use the RL navigation unit removal instructions to remove the compass unit.

2. Remove the disc. Look at the disc label to identify the version (VER). To order the replacement disc, call, select option 3 for dealerships, then

select option 2 for map patches, and specify that you are replacing a disc for circular scratches. Have the following information ready, and give it

to the ordering clerk to ensure you get the correct disc

^ The order is for service bulletin 08-035.

^ The VIN.

^ The disc version on the label.

NOTE

^ For 2007 DVDs with version 4.55 or 4.56, request a replacement DVD with version 4.56A.

^ For 2008 DVDs with version 4.61, 4.62, or 4.63 request a replacement DVD with version 4.63.

^ For 2007-08 RL compass units, use CDs with version 4.54 thru 4.56 only. For 2009-10 RL compass units, use CDs with version 4.63 thru

4.71 only. If you insert the wrong CD, or a navigation DVD, a DVD read error message appears on the display.

^ Make sure you return the damaged disc. Put it in a protective sleeve or jewel case with the faulty navigation or compass unit. If you do

not return the disc with the unit, your account will be debited for the unit.

3. Install the replacement disc into the new unit.

NOTE

The disc is mailed to your dealership, and the VIN is printed on the mailing label to make sure the disc is installed in the correct vehicle.

4. Do the update procedure in Service Bulletin 07-022, Navigation Software Updates for Daylight Saving Time (DST), DVD Read Error Message,

and Other Listed Symptoms if applicable. Check online, and apply any other navigation patches or software updates for the navigation unit.

Disclaimer***Acura TSX V6-3.5L Technical Service Bulletin # 12-022 Date 120723

Body - Door Locks Whine Or Are Inoperative

12-022

July 23, 2012

Applies To

2009-11 TSX - ALL

Door Lock Makes a High-Pitched Whine or Does Not Work

TOOL INFORMATION

SYMPTOM

The door lock actuator makes a high-pitched whine

when activated, or it doesn't work at all.

PROBABLE CAUSE

The brushes in the door lock motor vibrate when

activated, or are contaminated.

CORRECTIVE ACTION

Replace only the affected door latch assembly.

PARTS INFORMATION

Left Front Door Latch Assembly PN 72150-TL0-A02

Also order

^ Seal, PN 72117-TL2-A01

^ Seal, PN 72118-TL0-003

^ Seal, PN 72119-TL2-A01

Right Front Door Latch Assembly PN 72110-TL0-G02

Also order

^ Seal, PN 72117-TL2-A01

^ Seal, PN 72118-TL0-003

^ Seal, PN 72119-TL2-A01

Left Rear Door Latch Assembly PN 72650-TL0-G02

Also order

^ Seal, PN 72617-TL2-A01

^ Seal, PN 72119-TL2-A01

Right Rear Door Latch Assembly PN 72610-TL0-G02

Also order

^ Seal, PN 72617-TL2-A01

^ Seal, PN 72119-TL2-A01

TOOL INFORMATION

KTC Trim Tool Set TN SOJATP2014

Trim Pad Remover (Snap-on) TN A177A

WARRANTY CLAIM INFORMATION

The normal warranty applies.

Failed Part PN 72150-TL0-A01

Defect Code 03001

Symptom Code 03220

Skill Level Repair Technician

REPAIR PROCEDURE

Replace the affected door latch assembly.

^ Refer to the appropriate service manual, or

^ Online, enter keywords DOOR LATCH, and select

Front Door Latch Replacement, or Rear Door

Latch Replacement from the list.

Disclaimer***Acura TL AWD V6-3.7L Technical Service Bulletin # 06-001 Date: 130409

Audio, Navigation, RES - Warr. Exchange/Non-Warr. Repair

06-001

April 9, 2013

Applies To:

1998 and Later Models - ALL

Audio, Navigation, and RES Unit In-Warranty Exchange and Out-of-Warranty Repair

(Supersedes 06-001, dated September 8, 2012, to revise the information marked by asterisks)

REVISION SUMMARY

*Under OUT-OF-WARRANTY REPAIR (AUDIO, NAVIGATION, AND RES UNITS PRODUCED IN 1998 OR LATER), a phone number was

changed in step 9.*

COVERAGE

This bulletin applies to all Acura audio units, CD players/changers, cassette tape players, navigation units, and rear entertainment system (RES)

units, both in warranty and out of warranty.

COMPONENT REPLACEMENT POLICY

Use only remanufactured components for warranty repairs on client vehicles. Follow the warranty information and procedures given in this service

bulletin and in Parts Information Bulletin B06-0001, Audio, Navigation, and RES Unit Warranty Exchange Program.

^ Remanufactured audio, navigation, and RES units are not available for non-warranty repairs.

^ Use new components to repair new, unsold vehicles.

^ A new component may be used to repair a client's vehicle under warranty only if the remanufactured component is currently unavailable from

American Honda.

^ You must receive authorization from your District Parts and Service Manager (DPSM) before ordering a new component.

^ For vehicle service contract (VSC) and certified used car (CUC) repairs, call.

WARRANTY CLAIM INFORMATION

The normal warranty applies.

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IN-WARRANTY DIAGNOSIS

Service Consultant:

1. Interview the client to get as much information as possible, such as where and when the problem occurs. This information is vital in helping you

determine if the audio, navigation, or RES system is operating normally or if a problem exists. Write the complaint on the repair order.

NOTE:

For CD/DVD-related problems, verify if the client used discs with adhesive labels.

Service Technician:

2. Print the appropriate system worksheet from an

Interactive Network (iN) workstation.

^ From the iN main menu, click on SERVICE.

^ Click on ISIS (Service Publications).

^ Click on Technical Library.

^ Select the model and the model year, then click on Job Aids.

^ Click on Audio System Worksheet, Navigation System Worksheet, or Rear Entertainment System Worksheet.

3. Duplicate and confirm the problem using the client information written on the repair order, or have the client demonstrate the problem. Write

your results on the worksheet.

Using the SYMPTOM TROUBLESHOOTING INDEX or the DTC INDEX (if applicable) in the applicable service manual, find the symptom

that matches the client's complaint, and follow the diagnostic procedure:

^ Refer to the appropriate section in the service manual, or

^ From the iN main menu:

- Click on SERVICE.

- Click on ISIS (Service Publications).

- Click on SEARCH BY VEHICLE.

- Select the model and model year, and enter keyword AUDIO, NAVI, or RES, and the DTC (if applicable).

- Select the appropriate service bulletin, ServiceNews article, or symptom troubleshooting from the list.

4. Repair the vehicle according to your diagnosis, then confirm the repair by trying to duplicate the client's original complaint, or check to see if the

DTC returns:

^ If the problem is gone, return the vehicle to the client.

^ If the problem is still there, go to step 5.

5. Replace the unit with a remanufactured unit:

^ For warranty repairs, go to the IN-WARRANTY EXCHANGE procedure.

^ For vehicle service contract (VSC) and certified used car (CUC) repairs, call.

^ For goodwill repairs, contact your DPSM.

IN-WARRANTY EXCHANGE

Service Technician:

NOTE:

^ Use the iN to order a remanufactured audio, navigation, or RES unit. Do not call the Remanufactured Parts Dealer Service Group.

^ A Tech Line reference number is not required to submit the order. Check Yes, and enter the Reference Number only if there is a pre-existing

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