Thursday 8 November 2018

Technical Service Bulletin # M620311


Date: 111001



Instruments - Door Open Message and or Chime Sounds



SI M62 03 11



Instruments



October 2011



Technical Service



SUBJECT



CC (Check Control) Message in the KOMBI Indicates the Doors Are Open



MODEL



R55 (Cooper Clubman, Cooper S Clubman, John Cooper Works)



R56 (Cooper, Cooper S, John Cooper Works)



R57 (Cooper Convertible, Cooper S Convertible, John Cooper Works Convertible)



R60 (Cooper Countryman, Cooper S Countryman, All4)



Vehicles produced from August 31, 2009



SITUATION



One or more of the following situations can occur:



1. While the vehicle is in motion, a CC (Check Control) message in the KOMBI (instrument cluster) indicates that the doors are open,2010 Mini Cooper (R56) L4-1.6L (N12)







Page 57



even though they are closed. In addition, a warning gong sometimes sounds, along with the interior lights turning on and off. This can



affect all the doors.



2. The battery is discharged due to the FRM3 (footwell module) constantly waking the vehicle.



These situations can occur intermittently. The following fault code memory entries may also be present in the FRM:



0x9CBC - short-circuit or break in circuit in front door contacts, and/or



0x9CBD - short-circuit or break in circuit in rear door contacts



CAUSE



A coding error in the FRM is causing incorrect door contact detection.



PROCEDURE



Do not replace parts.



Replacing the door locks and FRM does not solve the problem.



1. Diagnose any faults in the system related to the situation using ISTA (Integrated Service Technical Application). If diagnosis does not



lead to the root cause of the problem, proceed with the next step.



2. Perform the conversion measure "(De) activate door contact threshold value change" with ISTA/P (Integrated Service Technical



Application, Programming) 2.43.2 or higher.



Note:



After this conversion is added to the measures plan, finish the programming/coding procedure by accepting the measures plan and



following the instructions as indicated in ISTA/P.



Refer to CenterNet / Aftersales / Aftersales Business Development & Marketing Portal / Service Operations / Workshop Technology for



information about using ISTA/P.



Note:



When the ISTA system message displays:



Battery voltage only "XX.XX" V. Please connect charger



Please enter the displayed battery voltage reading in the repair order comments section.



A permanent coding fix will be introduced in the March 2012 ISTA/P software; the conversion will then no longer be necessary.



The new coding software will be introduced in production as of 01/03/2012.2010 Mini Cooper (R56) L4-1.6L (N12)