Date: 101001
Audio System - 'Acquiring' Permanently Displayed
SI M65 11 10
Audio, Navigation, Monitors, Alarms, SRS
October 2010
Technical Service
SUBJECT
"Acquiring" Is Displayed Permanently If No HD Signal Is Available
MODEL
All models
Produced from 08/2010 with option 6FC (Radio MINI Boost CD) and option 653 (HD Radio)
SITUATION
When a HD radio station is selected, "ACQUIRING" is displayed permanently if no HD signal is available on that frequency. The message
"acquiring" will only disappear when the HD radio station is available again or by switching the radio station.
NOTE:
Audio from the main station (AM/FM) can be heard.
CAUSE
Application error in the radio
INFORMATION
Do not replace parts!
Explain the situation to the customer.
NOTE:
If the customer prefers, the HD radio function can be turned off in the radio settings. This would leave the radio in non-HD mode.
This Service Information will be updated as soon as an official field solution is available.
